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BuddyCinemas · saved July 21, 2026

Last updated: July 21, 2026

We'd love to hear from you — whether it's a question about your account, a technical issue, a partnership inquiry, or feedback on the Service.

General Support

For account, billing, playback, or token/reward questions, email us at hello@buddycinemas.com. If you're signed in, you can also use the in-app feedback form (Profile → Feedback) so we automatically receive your account and app-version context, which helps us resolve issues faster.

Registered Offices

India — Newtact Lab Private Limited — 12th Floor, Manjeera Trinity Corporate, Geek Space Business Centre, Near Lulu Mall, KPHB Phase 3, Hyderabad, Telangana 500072, India.

Rest of World — Thaja FZE LLC — United Arab Emirates.

Business & Content Partnerships

Producers and content owners interested in licensing titles to BuddyCinemas, or existing partners with a question about statements, royalties, or ownership splits, should email hello@buddycinemas.com with the subject line "Partner Inquiry" — our Royalty & Partner Ops team will follow up.

Press & Media

For press inquiries, please email hello@buddycinemas.com with the subject line "Press Inquiry".

For legal notices, privacy requests, or copyright/takedown notices, please see our Grievance Redressal & Copyright Policy, which lists our designated Grievance Officer and the formal process and response timelines for these categories.

Response Times

We aim to acknowledge general support emails within 1–2 business days. Formal grievances and copyright notices follow the timelines set out in our Grievance Redressal & Copyright Policy.